This article is a shortened version of one that first appeared in the ICAEW blog in 2023 https://www.icaew.com/groups-and-networks/communities/data-analytics-community/community-insights-and-announcements Human Centric Analytics (HCA) would seem a natural paradigm to use when defining, measuring, and reporting on Environmental and Social Governance (ESG) as it ties together a holistic societal approach in tackling social and environmental sustainability, and the need for reporting and measuring the levers of change in business. What methods can we use to help us to do this? How can we ensure that behaviours are embedded alongside measurement protocols such that change becomes real, and not just a ‘tick box’ exercise, hence creating more sustainable and less risky business throughout the corporate landscape? In this months blog our founder and chair, Christina Phillips, ponders these questions. As Eli Goldratt famously said “tell me how you measure me and I’ll tell you h...